Employment Opportunities

We welcome your interest in joining a diverse, talented, professional, and extremely committed team. Every position at CCNP contributes to realizing our overall vision and mission. If you are interested in a career dedicated to building a community of hope and social justice, where financial hardships have been overcome and everyone lives in dignity and security, we encourage you to take the first step and apply today!

ORGANIZATIONAL/PROGRAM BACKGROUND

Central City Neighborhood Partners (CCNP) was established in 1994 and incorporated as a formal non-profit collaborative in 2000 to address the socio-economic conditions impacting low-income families living in the Central City, Westlake and Pico-Union communities.  With the mission of catalyzing partnerships to systemically address the multiple challenges facing low-income families, CCNP works with its partners to help families create pathways to financial security and economic opportunity through our FamilySource Center (FSC) program, financial asset building programs and other signature programs.  

 

Position Overview

To serve customers by securing and distributing perishable and nonperishable food according to established procedures and to work successfully with volunteers to achieve desired outcomes. The CCNP Food Security Program is a comprehensive program that includes weekly grocery distribution, daily meal distribution for children, monthly breakfast and other similar initiatives. 

 

Food Security Program Assistant  will perform a broad range of duties spanning the full employment cycle, including, but not limited to providing expert counsel, support and/or monitoring of the following:

 

  1. Prepare food bags for distribution to the community
  2. Greets customers, checks IDs, and dispenses bags of food.
  3. Works alongside staff and volunteers in performing tasks
  4. Arranges and monitors sorting, and shelf stocking
  5. Assist with  food pickups, unloading and sorting  
  6. Performs periodic facility and equipment inspections as they relate to the food pantry
  7. Maintains workplace safety standards as they relate to the food pantry
  8. Ability to stand and bend for long periods of time and lift up to 50LB
  9. The ability to read, write and speak in English and Spanish is required, given that many of the targeted families are monolingual in Spanish.  Cultural sensitivity is required.

 

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

  1. Any combination equivalent to: High School Diploma/GED and two years of general office experience; related coursework and certifications encouraged.
  2. The ability to read, write and speak in English and Spanish is required, given that many of the targeted families are monolingual in Spanish.  Cultural sensitivity is required.
  3. Operational knowledge of the Internet and web-related technologies; Microsoft Office (Word, Excel, and PowerPoint); Windows Operating System.

 

Other Requirements

  • Successfully pass all post offer, pre-employment screening requirements, including criminal background check, and provide proof of eligibility to work in the United States.
  • TB Certificate
  • COVID Vaccination
  • Must have reliable transportation and State required automobile insurance coverage and valid Class C California driver’s license (mileage to be reimbursed) 

COVID-19 Vaccine required for all employees
Central City Neighborhood Partners has implemented a mandatory vaccination policy effective October 1, 2021 requiring COVID-19 vaccinations for all employees (with approved religious and medical accommodations).  At present, an individual is deemed “fully vaccinated” when that person has received, at least 14 days prior, either the second dose in a two-dose COVID-19 vaccine series (e.g. Pfizer or Moderna) or a single-dose COVID-19 vaccine (e.g. Johnson & Johnson).  As a condition of employment, employees must submit official COVID-19 vaccine documentation.   

 

Physical Requirements

  1. To perform this job the individual must be able to carry out all essential functions satisfactorily.  Reasonable accommodations may be made to enable qualified individual with disabilities to perform the essential functions of the job. 
  2. Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.
  3. Must be able to speak and hear well. 
  4. Good vision is imperative. 
  5. Occasionally required to stoop, kneel, crouch or crawl. 
  6. Employee will be required to lift and/or move up to 25 pounds without assistance

 

Expectations for All Central City Neighborhood Partners Staff

 

Candidates for employment at a CCNP, regardless of position, will consistently demonstrate the following:

  1. Unwavering belief in and commitment to fulfill the mission of Central City Neighborhood Partners.
  2. Deep commitment to the success of all families and Youth
  3. Commitment to excellence and high standards — for self, families, and colleagues.
  4. Continuous learning by engaging in reflection, self-assessment, and individual professional development.
  5. Use of data to inform decisions and drive continuous improvement.
  6. Ability to thrive as a member of a collaborative team.
  7. Self-motivation and initiative with solutions-oriented disposition.
  8. Belief in and ability to develop respectful relationships with the families we serve marked by sensitivity to the families cultural and socioeconomic characteristics.
  9. Excellent oral and written communication skills.
  10. Ability to effectively handle challenging situations
  11. Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.
  12. Regular, punctual attendance and professional appearance.

Position Overview

The Financial Coach/ Career Coach provides direct services for low-to moderate-income individuals who are enrolled as Financial Opportunity Center participants.  The Financial/ Career Coach provides financial education classes and individual financial coaching for the Financial Opportunity Center (FOC) participants, as a way to improve their money management skills and increase their income. Individual meetings focus on helping participants improve their credit, decrease their debt, increase savings, improve money management, and avoid predatory financial services. This person will interact with employers, service providers, and neighborhood residents. The successful candidate will augment the employment component of the Financial Opportunity Center (FOC) by (1) identifying employment sectors and employers able to hire FOC participants from CCNP’s targeted neighborhoods; (2) assisting FOC participants in identifying long-term career aspirations and develop steps for achieving their goals; (3) preparing FOC participants for employment opportunities through individual coaching on job search techniques, interview etiquette, resume development and related topics; and (4) helping FOC participants connect with employment or skills training to secure employment and to advance to a better job. The Career Coach will also hold workshops, network and maintain relationships to actively promote career opportunities.

Financial Coach will perform a broad range of duties spanning the full financial coaching cycle, including, but not limited to providing expert counsel, support and/or monitoring of the following:

  1. Develop mutually agreed upon goals and dreams with the FOC customers;
  1. Screen participants for program eligibility and conduct intake and orientation;
  1. Build the participants’ knowledge, skills and access to products and services around five pillars of financial security: 1) assets- assist families in building assets by working with them to create and implement plans for consistent savings, 2) banking – connect families to low-cost mainstream banking services, 3) credit – assist families in boosting credit scores by addressing negative information on credit reports and helping them build a solid credit history, 4) debt – assist families in reducing their debt through budgeting and financial planning; and 5) taxes – assist families with free tax preparation services to ensure families receive local and federal tax credits as well as encouraging them to save a portion of their refund for long-term goals;
  2. Provide and coordinate financial education workshops, which includes: preparation, speaker/partner coordination, coordination with sites, room set-up, class facilitation, program evaluation, and follow up with participants;
  3. Design and implement outreach strategies to promote and encourage use of employment services by employers, residents and community stakeholders;
  4. Works with the team to continuously improve curriculum design and delivery utilizing participants’ feedback, self-evaluation, and by staying current on best- and promising-practices in the field;
  5. Provides individual financial coaching to class participants to help participants meet their individual financial goals;
  6. Maintain complete and accurate customer files;
  7. Collect and compile customer data for program assessment and evaluation purposes and incorporate customer success stories and anecdotes into program reports; may include preparing and entering data into various data tracking systems, and pulling/reviewing pre-set reports as needed by funder or for program evaluation purposes;
  8. Network and maintain relationships with CCNP program staff, financial institutions and other social service providers to exchange referrals;
  9. Maintain and document financial coaching activities in accordance with agency and funder guidelines and procedures.  Collect data and participate in evaluation and quality assurance activities;
  10. Track participant activity, progress and outcomes through SalesForce;
  11. Conduct community presentations and assist with trainings and meetings; 
  12. Prepare and submit program reports to supervisor on a monthly basis;
  13. Attend and actively participate in team meetings, in-service trainings, staff development meetings, and all required CCNP’s meetings and trainings;
  14. Participate in the the Financial Opportunity Center (FOC) performance excellence initiative;
  15. Participate in the planning and coordination of monthly, quarterly, and yearly events for families, including Financial Wellness conference, potluck dinners and dances, summer camp, community resource fairs and holiday events; and
  16. Interview participants to assess interest/qualifications for employment training and/or placement;
  17. Provide career coaching, follow up, and job retention services;
  18. Instruct participants in job seeking application procedures, resume writing, interview preparation and job retention skills and attitudes through one-on-one career coaching and/or workshops;
  19. Initiate and maintain ongoing personal contacts with a variety of business and industry representatives and job placement/training agencies to promote the program for participant placement;
  20. Ability to communicate the benefits and employment support services provided by the program to employers, including addressing employer’s special needs;
  21. Work with employers to identify specific skills they are seeking and developing a process for participants to acquire those skills;
  22. Understand how and where to search for job leads; keeps current with trends and maintains updated labor market information obtained through research;
  23. Collect data from employers related to job orders, including job requirements and skills;
  24. Ability to successfully match job skills with applicant qualifications;
  25. Keep updated regarding job fairs and internet resources; and participates in outreach and recruitment activities by attending job fairs;
  26. Work as a member of the cross-functional team to provide integrated employment, financial coaching and income support services to participants and their families served by sharing information, participating in team meetings, and helping to track and report progress outcomes;
  27. Ensure that all clients activities are documented and in compliance with the program objective;
  28. Ensure confidentiality of all records and maintain individual client files;
  29. Collect and compile customer data for program assessment and evaluation purposes and incorporate customer success stories and anecdotes into program reports; may include preparing and entering data into various data tracking systems, and pulling/reviewing pre-set reports as needed by funder or for program evaluation purposes;
  30. Track participant activity, progress and outcomes through SalesForce;
  31. Other duties as assigned by supervisor and executive leadership.

 

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

  • Knowledge and experience with educational and asset building programs and available resources;
  • Empathetic listener and non-judgmental interviewing skills;
  • Creative problem solver and ability to take initiative;
  • Excellent work ethic and ability to work under pressure, address multiple priorities and meet deadlines;
  • Excellent work ethic and ability to work under pressure, address multiple priorities and meet deadlines;
  • Excellent organizational and administrative skills with the ability to complete high quality and timely documentation;
  • Excellent interpersonal communication and writing skills;
  • Culturally competent in working with the public and individuals with various cultural and economic backgrounds and abilities;
  • Friendly, dependable and flexible team player with the ability to use tact and diplomacy in communication and adapt to changes in a busy work environment; and
  • Must be able to work a flexible schedule.
  • The ability to read, write and speak in English and Spanish is required, given that many of the targeted families are monolingual in Spanish.  Cultural sensitivity is required.
  • Operational knowledge of the Internet and web-related technologies; Microsoft Office (Word, Excel and PowerPoint); Windows Operating System.
  • Ability to manage databases and reporting systems in order to produce a variety of written reports

 

EDUCATION AND CERTIFICATION REQUIREMENTS    

 

  • Bachelor’s Degree in Social Services or other related field 
  • Financial Coaching Certificate highly preferred

 

Other Requirements

  • Successfully pass all post offer, pre-employment screening requirements, including criminal background check, and provide proof of eligibility to work in the United States.
  • TB Certificate
  • Full COVID-19 Vaccination
  • Must have reliable transportation and State required automobile insurance coverage and valid Class C California driver’s license (mileage to be reimbursed) 

COVID-19 Vaccine required for all employees
Central City Neighborhood Partners has implemented a mandatory vaccination policy effective October 1, 2021 requiring COVID-19 vaccinations for all employees (with approved religious and medical accommodations).  At present, an individual is deemed “fully vaccinated” when that person has received, at least 14 days prior, either the second dose in a two-dose COVID-19 vaccine series (e.g. Pfizer or Moderna) or a single-dose COVID-19 vaccine (e.g. Johnson & Johnson).  As a condition of employment, employees must submit official COVID-19 vaccine documentation.   

 

Physical Requirements

  1. To perform this job the individual must be able to carry out all essential functions satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. 
  2. Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.
  3. Must be able to speak and hear well. 
  4. Good vision is imperative. 
  5. Occasionally required to stoop, kneel, crouch or crawl. 
  6. Employee will be required to lift and/or move up to 25 pounds without assistance

Expectations for All Central City Neighborhood Partners Staff

Candidates for employment at a CCNP, regardless of position, will consistently demonstrate the following:

  1. Unwavering belief in and commitment to fulfill the mission of Central City Neighborhood Partners.
  2. Deep commitment to the success of all families and Youth
  3. Commitment to excellence and high standards — for self, families, and colleagues.
  4. Continuous learning by engaging in reflection, self-assessment, and individual professional development.
  5. Use of data to inform decisions and drive continuous improvement.
  6. Ability to thrive as a member of a collaborative team.
  7. Self-motivation and initiative with solutions-oriented disposition.
  8. Belief in and ability to develop respectful relationships with the families we serve marked by sensitivity to the families cultural and socioeconomic characteristics.
  9. Excellent oral and written communication skills.
  10. Ability to effectively handle challenging situations
  11. Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.
  12. Regular, punctual attendance and professional appearance.

CCNP is hiring:

Temporary Full Time position, $18hr , 40 hours per week

Position Summary:

Position Overview

The Career Coach provides direct services for low-to moderate-income individuals who are enrolled as Financial Opportunity Center participants. This person will interact with employers, service providers, and neighborhood residents. The successful candidate will augment the employment component of the Financial Opportunity Center (FOC) by (1) identifying employment sectors and employers able to hire FOC participants from CCNP’s targeted neighborhoods; (2) assisting FOC participants in identifying long-term career aspirations and develop steps for achieving their goals; (3) preparing FOC participants for employment opportunities through individual coaching on job search techniques, interview etiquette, resume development and related topics; and (4) helping FOC participants connect with employment or skills training to secure employment and to advance to a better job. The Career Coach will also hold workshops, network and maintain relationships to actively promote career opportunities.

EDUCATION AND CERTIFICATION REQUIREMENTS
High School Diploma

Other Requirements
▪ TB Certificate
▪ Full COVID-19 Vaccination

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