Supervising Navigator

Organizational/Program Background

Central City Neighborhood Partners (CCNP) was established in 1994 to address socio-economic conditions impacting low-income families in the Central City, Westlake, and Pico-Union communities. CCNP collaborates with partners to create pathways to financial security and economic opportunity through the FamilySource Center (FSC) program and other initiatives.

Job Title: Supervising  Navigator

Salary: $25.00 per hour

Hours: Full-time, 40 hours per week

Qualifications:

• Education: Bachelor’s Degree in Public Health, Social Services, or a related field.
• Experience: Minimum of two (2) years as a Community Health Worker or System Navigator, or five (5) years of experience in a similar role.
• Certifications: Full COVID-19 Vaccination, TB Certificate, and completion of Live Scan background check.

Position Overview:

The Supervising Community Health Navigator (CHN) plays a critical role in overseeing the daily activities of Community Health Navigators. Responsibilities include:

1. Supervision and Coordination:
   • Provide daily supervision and support to CHNs.
   • Relay updates and communicate relevant information to the team.
   • Coordinate and assign outreach tasks among team members.
   • Ensure adherence to Public Health’s recommended scripts during outreach efforts.
2. Service Quality Monitoring:
   • Ensure that project staff deliver culturally and linguistically appropriate services.
   • Monitor and refine referral workflows to enhance efficiency and effectiveness in service delivery.
3. Partnership Development:
   • Identify and establish partnerships with local Community-Based Organizations (CBOs) to strengthen the resource network available to the community.
4. Reporting and Documentation:
   • Prepare a variety of reports to track project outcomes and impact.
   • Document team activities and monitor progress toward project goals.
5. Additional Responsibilities:
   • Engage in team meetings to discuss challenges, share solutions, and foster collaboration.
   • Participate in training and professional development opportunities as needed.

Expectations:

• Commitment to the mission of promoting health equity and improving community health outcomes.
• Strong leadership and interpersonal skills to effectively manage and support team members.
• Ability to work collaboratively with diverse community members and stakeholders.
• Excellent organizational skills and attention to detail in reporting and documentation.

Note: This position requires a proactive approach to problem-solving and adaptability in a dynamic work environment.

Central City Neighborhood Partners is an Equal Employment Opportunity Employer.

CCNP provides equal employment opportunities to all qualified applicants without discrimination based on race, religion, color, sex, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law.